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Facts and figures

Three is a communications company focused on connecting people to people, people to things and things to things.

Today, Three has more than 10 million customers who use over 3.5 times more mobile data than the industry average. Our network covers over 99% of the UK population.

Three has the UK’s leading 5G spectrum portfolio holding more than the rest of the industry combined. Three is the only operator able to meet the IMT 2020 standard for full 5G services.

Three was voted the Best Network for Data at the Mobile Choice Consumer Awards, as well as Best Network for Roaming by uSwitch, and the Best High Street Retailer at the Mobile Industry Awards. We have a Net Promoter Score of +15, the best of any UK network, alongside +20 score for Employee Net Promoter Score, reflecting a high level of employee engagement.

Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries. We employ more than 4,000 people across our offices in Maidenhead, Glasgow and Reading and our 300 retail stores.

4000

employees in the UK

26%

of UK's mobile data traffic

10.1m

active customers

3x

almost 3x more 5G spectrum

£364m

Three's operating profit in 2018

300

retail stores in the UK

Download our latest financial results

Three UK announces its results for the first six months of 2019.

Strategic Highlights

  • Significant progress with our transformation programme across our network and IT systems as we move closer to the launch of 5G in August 2019
  • Three to launch 5G mobile and home broadband in 25 towns and cities across the UK by the end of 2019
  • All existing customer tariffs to include 5G at no extra cost
  • Launched the world’s first cloud-based core network in July 2019 to support 5G rollout
  • Customer Net Promoter Score improved to +17 (H1 18: +13), the highest of all Mobile Network Operators*
  • Employee Net Promoter Score of +24 (H1 18: +18)

*Source: YouGov. Sample size Three Q2 2019: 7,621. Competitor MNOs Q2 2019: 6,958