Three’s Rescue Remedy

Three has today extended the choices available as part of its RescueTM device insurance plan, by adding a new lower priced ‘damage cover’ option for customers.


Losing or breaking your phone can be distressing, especially when it can often hold precious photos, memories and personal or financial information. With Three Rescue, you can get your life back in just 24 hours**.


While Three continues to offer a full cover service to customers who want the reassurance of being protected against loss and theft as well as damage of their device, its introduced a ‘Damage Cover’ tier that has a lower monthly premium and claim excess fee.


The ‘Damage Cover’ plans will start at just £2 per month with £20 claim excess fee.  Full cover plans begin at £3 per month with £30 excess fee, depending on the make and model of the device*.


With Three Rescue, you can rest easy knowing that your device is protected against a whole range of risks. A summary of what’s covered by the two plans are as follows:


Three Rescue

Damage Cover

Three Rescue

Full cover

Accidental damage,including cracked screens and liquid damage.

Malicious damage caused by someone who doesn’t have your permission to use the device.

Pet damage

Out-of-warranty breakdown










Claims can be submitted 24-hours a day online or through the Three call centre during opening hours.. As an added bonus Three Rescuealso offers £20 to qualifying customers if the delivery promise is missed. Three also provides a 24-month warranty on all replacement devices***.


ToM Malleschitz, chief marketing officer at Three, said: “Insurance is a grey area for customers who are often unsure if it’s a wise additional investment that justifies the extra outlay. By expanding the choice of insurance plans on offer, we aim to make it an easier decision for people to safeguard against common incidents such as breaking the screen which can be very costly to replace otherwise.”


Customers wishing to find out more about Three Rescue can do so by visiting


– ENDS –

Notes to editors:

Three RescueTM is an insurance product administered by Asurion Europe Limited. The insurer is Liberty Mutual Insurance Europe Limited. See for full Terms and Conditions.


*For more information about Three Rescue pricing, please visit


**Next day delivery in mainland Great Britain only, for claims accepted before 8.30pm Monday to Friday and 2.30pm at weekends. We don’t offer ‘new for old’ cover so any replacement device you receive may be refurbished to ‘as new’ standard, using original equipment manufacturer parts.


***See  for full Terms and Conditions.

Notes to Editors

For further information please contact: 

Three Corporate PR team 

07454 959 715  

  • About Three

Three is a communications company. We are focused on making mobile better for everyone.

We want to give customers a quality mobile experience and address the industry issues that frustrate them.

We continue to look at ways of improving the experience we offer our customers.

Three carries 42% of the UK’s mobile data. Our network covers 98% of the UK population.

Three UK is a member of CK Hutchison Holdings which also has investments in mobile operations in Australia, Austria, Denmark, Hong Kong, Indonesia, Ireland, Italy, Macau, Sri Lanka, Sweden and Vietnam.

Three employs over 4,400 people across its offices in Maidenhead, Glasgow and Reading and its 347 retail stores.

For more information visit

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