Three takes on the phone cynics with new brand campaign

In its controversial new campaign launching today, Three tackles the topical debate that ‘phones are bad’ by humorously reimagining pivotal moments in history. Demonstrating in each scene how much better things would have been if phones had been available – from starving cavemen ordering Deliveroo, to Henry VIII’s wives avoiding execution thanks to Tinder. 

Shadi Halliwell, Chief Marketing Officer at Three, said: “At a time when we are being told to get off our phones, Three’s customers are actually using them three and a half times more than other providers*. That’s because, unlike others, we understand how real people use their phones. And although we shouldn’t be on our phones 24/7, if it weren’t for our mobiles how would you find love lounging on the sofa? Buy new shoes while sitting on the toilet? Or get a chicken cooked, seasoned, garnished and delivered to your door at the drop of a hat?

“As the Best Network for Data**, it is our duty to challenge the cynics, and help everyone see that Phones Are Good.”

Three’s new Phones Are Good campaign is a huge step-change for the company – aimed to create a debate about our relationships with phones and how to strike a healthy life/phone balance. 

Created with Wieden+Kennedy London, Phones Are Good will see a mobile-first launch on the morning of October 17, on Three’s Twitter channel – @ThreeUK– as is fitting for the tone of the ad. The campaign will then go live across InstagramFacebookYouTube, digital, TV, cinema and OOH. 

The ad was directed by Ian Pons Jewell – famed for his work with Nike, Google and various music videos including Naughty Boy’s La La La. It was produced by Friend, with media planning from Mindshare. The campaign features brands such as Samsung, Instagram, Deliveroo, Snapchat, LinkedIn and Tinder. 

Speaking on its new brand campaign, Halliwell added:“The great thing about Phones Are Good is that we can all see a little bit of ourselves in this. Whether it’s ordering a cheeky takeaway on your way home, requesting an Uber for a five-minute walk or shopping on the loo. Phones are good because they make life easier, simpler and better. They connect us to the things and people we love. And they help us to experience more and live our best life.”

To support the campaign, Three has also commissioned London painter Reuben Dangoor, famed for painting today’s grime artists in 17thcentury grandeur, to exclusively reimagine historical figures and paintings through the mobile lens of today’s social media profile pictures. Reuben’s paintings will be exhibited at a bespoke gallery, open to the public at 13 Soho Square, London, from October 26-27, 2018.

Phones Are Good will also come to life through an art gallery-style takeover of Three’s key retail stores (in cities including Glasgow, Belfast, Manchester, Liverpool, Cardiff and London), with an exhibition of famous historical paintings reimagined with mobile technology from October 17. Customers are also invited to bring their well-loved phones in store to give them a much-needed bit of TLC in its pop-up Phone Spa experience (such as screen cleaning and protectors) in Three stores from the end of October.

Notes to Editors


To see Three’s Phones Are Good TV ad first see:

Three on Twitter: @ThreeUK,

Three on Instagram: @threeuk


* Three customers use on average 7.6GB data per month. Ofcom’s Connected National Report 2017found that the average volume of data consumed per mobile subscriber is now 1.9GB per month.


** Mobile Choice Awards 2017 and 2018.


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About Three UK

Three is a communications company focused on connecting people to people, people to things and things to things.


Today, Three has more than 10 million customers who use over 3.5 times more mobile data than the industry average. Our network covers over 99% of the UK population.


Three has the UK’s leading 5G spectrum portfolio holding more than the rest of the industry combined. Three is the only operator able to meet the IMT 2020 standard for full 5G services.


Three was voted the Best Network for Data at the Mobile Choice Consumer Awards, as well as Best Network for Roaming by uSwitch, and the Best High Street Retailer at the Mobile Industry Awards. We have a Net Promoter Score of +13, the best of any UK network, alongside +18 score for Employee Net Promoter Score, reflecting a high level of employee engagement.


Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries. We employ more than 4,000 people across our offices in Maidenhead, Glasgow and Reading and our 300 retail stores.


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